Refund Policy

We know you’re going to love your purchase and use it. However, if you are not completely happy with your purchase, we’ll gladly to assist you to return or refund the purchase within 14 days from the receipt date.

General requirements and information for returns are as follows
  • The goods must be in original, unused condition with all packaging/tags intact along with all accessories (including manuals, warranty cards, certificate of authenticity) and free gifts
  • For return of product, the customer is responsible for the cost of the return shipping.  For exchanges, the customer is responsible for the cost of the return shipping, as well as any price difference in the exchanged items and the additional cost of shipping the exchanged item.
  • If you are not satisfy with the delayed delivery, please do not acknowledge acceptance upon delivery by the courier service. The product will be automatically returned to the merchant without any additional shipping cost incurred.

How To Contact Us:-

Should you have any queries regarding this Privacy Policy or you wish to have inaccurate information of you to be corrected:-


Designation: Data Privacy Officer

Email: sales@csshop.com.my

Address: Lot 07-61 Berjaya Times Square,No 1 Jalan Imbi 55100 Kuala Lumpur Malaysia